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Being involved in such a program ensures that the experiences I endured during my own cancer battles, along with the processes I went through, can be put to good use in assisting present and future consumers.

- Ray Kelly

Accommodation & Transport Assistance

Cancer care may require travel and overnight stays in Regional centres or Melbourne.

If assistance is required, speak to:

  • the Social Worker at your treating hospital or GP or practice nurse at your doctor's clinic for more information

  • Cancer Council support services – please call 13 11 20 for additional accommodation and transport assistance advice


We have listed some regional services that GICS are aware of but this does not include every service available. If you know of a service that can be included on this page, please contact us via email


Victorian Patient Transport and Assistance Scheme

Victorian Patient Transport and Assistance Scheme assists people in isolated communities to access specialist medical treatment that is not available where they live.  



Uniting Care Community Transport Ararat



Uniting Care Community Transport

Ballarat Health Services - Parking

Ballarat Health Services - Accommodation

St John of God Hospital Ballarat - Parking, Public Transport and Map


Wimmera Health Care Group - Hospital parking and public transport

Wimmera Health Care Group - Rotary House


MediStays provides a range of accommodation options to suit each medical travelers' individual situations.

The MediStays website functions just like other travel websites but offers further discounted rates, travel tips, information on travel reimbursement and a phone concierge service.


There are a number of listings in the Grampians region - visit the MediStays Facebook page or website for more information.

Stawell and Northern Grampians

Transport options for Stawell

Northern Grampians transport timetable

If your treatment is in Melbourne

Learn more here.

Get Involved

Becoming a Consumer Representative

If you have had an experience of cancer or supported someone through cancer, your experience and perspective can contribute to understanding the needs of people affected by cancer. By sharing your knowledge, you can contribute to improvements to cancer services in our region.

As a network agency we work in partnership with the regional health services who provide services for people with cancer across the Grampians region. We link directly with regional health services to recruit consumers to be involved in projects. A range of opportunities exist to help support the work undertaken by GICS, including:

  • GICS Governance Group member

  • Project committees and workshops

  • Review of information for patients

  • Attendance at meetings and events


Consumer roles are voluntary and participation in meetings and workshops can be face-to-face, or via telephone or videoconferencing.

To register your interest or for more information, please contact Glenn Reeves on (03) 5320 4041 or email .


Framework for Consumer Involvement

To understand more about the role of consumers please refer to the National Framework for Consumer Involvement in Cancer Control.


GICS Community Ambassador Program

When a family member or friend is diagnosed with cancer we want to provide support, but often finding the right things to say and do can be difficult. A free 30 minute presentation (including question time) is available to all community groups in the Grampians Region.

The presentation will be delivered by a member of the Grampians Integrated Cancer Service (GICS) Consumer Advisory Group. All our members have had an experience of cancer and understand the impact a cancer diagnosis can have.

The presentation includes:

  • A personal story

  • Supporting a friend or family member with cancer

  • What to say / not to say

  • Cancer Statistics in the Grampians Region

  • Optimal Care Pathways

  • Cancer Screening

  • Additional supports including the Cancer Council Helpline


If you would like a GICS Community Ambassador to speak to your group, please contact Glenn Reeves – GICS Cancer Service Improvement Officer.

Phone:             (03) 5320 4041


“Emotional and practical support is just as important as the medical treatment.  You need support, and to get the support, you need to know what is out there and how to get it.”
“Being involved in such a program ensures that the experiences I endured during my own cancer battles, along with the processes I went through, can be put to good use in assisting present and future consumers”.
-Ray Kelly 
Get involved
My Cancer Care Record

My Cancer Care Record (My CCR) is a hand-held folder, designed specifically for newly-diagnosed patients affected by cancer. It seeks to help patients store, record and organise their cancer and other related health information.

The folder has been designed by consumers for consumers, and was trialed and distributed within 13 service providers across the Grampians and North Eastern Melbourne regions - as part of a partnership between North Eastern Melbourne Integrated Cancer Service (NEMICS) and GICS. 400 folders were distributed to patients within the Grampians region.

Former cancer carer, Ian Kemp, was delighted, "My Cancer Care Record empowers patients and their carers to make informed decisions about their treatment options. It is something that allows clinicians and their care teams to develop information specifically for their patients. Patients can take copies of their test results, medications can be recorded, visits can be documented, questions for their next visit to an oncologist can be prepared in advance."

A consultant was engaged to provide an independent evaluation of the My CCR, and an interim report of the first 100 patient surveys was recently provided. 

Early findings indicate:

  • A usage rate of 75% by those survey respondents who chose to take a My CCR

  • 97% of survey respondents found My CCR useful 

  • 40% said they would use My CCR if it was available as an App to use on a smart phone or tablet


Patients use it for the following purposes:

  • to store medical and cancer related information (89%)

  • to record information about appointments, education or contacts (79%)

  • to remember important medical details and information (68%)

  • to share information with my family or friends (44%)


Numerous suggestions for improving the My CCR were also identified.


For further information contact:

Glenn Reeves - Cancer Service Improvement Officer

(03) 5320 4041

my cancer care record.png
My Cancer Care Record
Support Groups

Head and Neck Cancer Education and Support Group

Our aim is to provide information and support for those affected by Head and Neck Cancer.

We will invite a guest speaker to discuss a relevant topic, and share stories & tips from other people going through similar experiences.


We have partnered with Peter MacCallum Cancer Centre to help support the group going forward, and to provide a location to host the meetings in the Wellbeing Centre. The formation of this group has been led by the Western Central Melbourne Integrated Cancer Service (WCMICS), following a gap identified in the support available to those affected by Head and Neck Cancer.

Meeting are currently held online via Zoom from 12noon to 1.30pmThe remaining meeting dates for 2022 are; 4 August, 6 September, 5 October, 4 November & 1 December.

To RSVP please visit the VIC Head & Neck website, book online, email or call the Wellbeing Centre on (03) 8559 6260.


Ovarian Cancer Awareness Ballarat

A Support and Friendship group for those who have been touched by an Ovarian Cancer diagnosis in the Ballarat region.  We also work in local community to raise awareness of this disease.Meeting at least once per month, usually at restaurants or private residences.

For further information, please contact:

Karen Welsh

0491 163 543



Ararat Breast Cancer Support Group

The Ararat Breast Cancer Support Group meets on the first Thursday of the month at 10am, at the Ararat Alexandra Croquet Club, corner High and Vincent Streets, Ararat VIC 3377.

For further information please contact Kaye Fox on 5352 1462.


Ballarat Lymphoedema Education Support Group

Learn how to take control and manage this condition. Meeting held on the first Tuesday of the month:

Eastwood Leisure Complex

20 Eastwood Street

Ballarat VIC 3350


For further information please contact Kay Timmins on 0417 155 511.


Cancer Council Victoria

Cancer support groups provide an opportunity for people affected by cancer to meet for discussions in an emotionally supportive environment. Cancer support groups are often a place of social connections where people can learn not only to live with cancer but also to enjoy life during and after their treatment.

For more information visit the Cancer Council Victoria to search for local, phone and online cancer support groups.

Additionally, Cancer Council Victoria have developed an online cancer services guide listing the support services available to Victorians affected by cancer.

Survivorship Resources
Support Group

The Victorian Integrated Cancer Services are supported by the Victorian Government 

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© 2023 Grampians Integrated Cancer Service

Contact Us


BRICC Level 2,

Grampians Health - Ballarat

1 Drummond Street VIC 3350

Phone:  (03) 5320 4782

The Victorian Integrated Cancer Services acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.

We are committed to safe and inclusive work places, policies and services for people of LGBTIQ communities and their families.

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